We understand how overwhelming it can be to start your Laser hair removal treatments for the first time. That is why it is our commitment and priority to make your experience with us as comfortable and pleasant as possible with achieving the most effective results as our end goal.
At Epilase, we choose to only work with the safest, most advanced medical grade hair removal technology to achieve permanent hair reduction on all areas of the body and face.
With over 25 years of clinical experience, we are known as one of Melbourne’s top leading hair removal specialists. Our thorough consultations as well as exceptional customer service and results are what sets us apart from many clinics. In fact many people come to us after they’ve had treatments go wrong or have had disappointing results elsewhere.
We are committed to achieving superior results with safety as our number one priority.
Prior to every Laser treatment
- Prior to any of your appointments, it is important that your skin is in its original colour and has no tan. This includes fake tans, gradual tanning lotions, sun beds or any form of artificial colour. Skin that has picked up colour from recent sun exposure needs at least 6- 8 weeks or longer before treatment is commenced. A test spot may be performed to ensure extra skin safety.
- Medication – Please let us know if you are on any new medication, particularly ones that that have light sensitivity.
- Shave all areas a night before unless advised otherwise by your clinician.
There is no rush
At Epilase, we don’t skimp over your treatments and rush you out the door. Your treatments are important to us, and taking our time with every treatment is crucial as we want to get the best result without compromising your skin, and ensuring you aren’t left behind with odd patches of hair.”
At Epilase we choose to only operate with medical-grade Class 4 laser hair removal technology, to achieve permanent hair reduction.
Our technology operates with Wavelengths of 755nm and 1064nm having a high absorption rate to Melanin (pigment) making it the most effective in achieving permanent reduction.
With this technology, we are able to treat all skin types including fair to dark skin tones. We can also select different spot sizes to treat small areas such as lip and chin; and switch to a larger spot size for faster treatment times of larger areas such as full legs or full body laser hair removal.
Our lasers emit a single concentrated light beam which is absorbed and transmitted by the pigment in the hair. This light energy is then converted into thermal energy, effectively ‘disabling’ the hair’s ability to grow.
Our Duty of Care
When operating with high powered Medical grade devices, hands on experience, education and clinical training are of utmost importance for safety and efficacy of treatments.
All of our therapists are Bachelor qualified and certified in Laser Safety. With comprehensive education and training, each hold a strong understanding of the physics of light and how these wavelengths interact with skin tissue as well as extensive knowledge of the skin and hair anatomy and physiology.
To further ensure your safety,
- We provide regular on-going training and keep our therapists up to date with the latest information.
- Ensuring our equipment is in top, safe performing condition, checked and maintained to the highest standards on a daily basis.
- Regular servicing and maintaining of our equipment using genuine parts for all internal mechanisms instead of cheap, non-genuine imports that compromise the efficacy of your laser treatment.
- Making sure our treatment rooms kept to the highest standards for laser safety and your hygiene.
Have a Question?
We pride ourselves in taking the time to explain and provide you with all the information you may require in order to make an educated and informed decision about going further with your treatment/s with us.
Don’t hesitate to get in contact with us
Laser hair removal aftercare
To ensure for your experience to have the best possible outcome, your clinician will go over your aftercare, which can include:
- You should avoid direct sun exposure for at least two weeks afterwards, as your skin may be more susceptible to burning.
- Similar to how you treat sunburn, be gentle with your skin. Use aloe vera gel or any other soothing lotions straight after your treatment and continue using for at least the next day. Cold compress or ice packs are also a great way to cool the treated area on the day and reduce heat and redness on the treated area.
- Avoid exercising or engaging in activities that involve extreme temperatures, such as hot yoga, spas, or saunas.
- Avoid hot showers. You may shower in luke warm water. Wash the treated area with unscented soaps and pat dry (do not rub).
- Avoid swimming pools and spas treated with chemicals or chlorine until the skin returns to its normal condition.
- Although rare, if the area has crusted and excessive swelling occurs continue applying aloe vera gel. Do not pick at these areas, as this may result in infection.
- For any adverse reactions that you are unsure of, please contact us immediately.
- For facial laser hair removal – avoid using active skincare products for three days and use a 30+ SPF sunscreen following your treatment
- Avoid tweezing and waxing between treatments.
- It may take up to 2 weeks for all treated (dead) hair to completely shed from underneath the skin. Exfoliating the area a few days after treatment can help speed up this process.
Laser does not work on blonde, red, grey, white or very light hair colours. The darker the colour/ pigment of the hair, the better the absorption rate and heating of the hair follicle. Therefore light skin and dark hair are a perfect combination, however with our experience and advanced technology, we can also safely treat darker skin types.
The feeling is often described as slight stinging with a mild heat sensation on the skin. We work with a cooling device that offers cold air during treatment making it very comfortable for clients. After your treatment is complete, a soothing gel is applied straight away to help relieve any further heat and redness.
Number of treatments will depend on the area/s of concern, as well as several other factors such as hormones, age, gender, some medication, quantity of hair being treated, and the type of hair and skin colour being treated.
Hair follicles can also be present at different stages of growth. The stage that Lasers work well and cause damage to the hair is the Anagen or growing phase. Hair during this stage is still attached to the root of the follicle where it’s being fed and nourished by blood vessels. Not all hair follicles are present at this stage and hence multiple sessions are required to achieve permanent reduction.
The goal with Laser hair removal is to be consistent (every 4-6 weeks) until you get to your desired results, ie when hair growth slows down and you rarely have to shave in-between, and your hair has softened and the bulk has reduced significantly.
Your Clinician will discuss in detail once we have assessed the area/s of concern during your consultation.
Treatments with our lasers achieve a significant permanent reduction of up to 95% of existing hair in a given area. However, your body is covered in millions of dormant hair follicles. While these follicles are dormant, the laser will not treat them. Over your lifetime, these follicles may be stimulated to begin producing hair through hormonal changes in the body or when taking certain medications.
Our clients will often finish their course of treatments and return every 6-12 months for a top up.
Depending on the type of hair being treated, there is always a risk of potentially causing stimulation from any heat based treatments including lasers.
With our extensive knowledge and clinical experience, we take extra caution when treating facial hair with lasers to avoid the risk of a possible stimulation.
It is our duty of care and obligation to provide you with our honest advice in letting you know what type of hair we can treat to get the best possible result, and what hair to avoid to minimise the risk of stimulation.